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At A Life Inspired, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for hypnotherapy or coaching services.

We are committed to handling your data responsibly, securely, and transparently in line with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Who we are

A Life Inspired is owned and operated by Karen McKeever, Clinical Solution-Focused Hypnotherapist and Coach based in the UK.

Contact:
    Karen@alifeinspired.co.uk
    +44 (0)7740 634779
    www.alifeinspired.co.uk

What Information We Collect

We may collect and process the following types of personal data:
• Contact information: your name, email address, and telephone number when you complete a contact form or book a session.
• Session information: relevant details shared during consultations or sessions to help deliver effective therapy or coaching.
• Technical data: information about how you use our website (such as IP address, browser type, and browsing behaviour), collected via cookies or analytics tools.

How We Use Your Information

We use your personal information to:
• Respond to your enquiries and provide the services you’ve requested.
• Manage bookings, appointments, and client communication.
• Maintain accurate records of sessions for professional and legal purposes.
• Improve our website, services, and client experience.
• Send occasional updates or wellbeing resources (only if you have opted in to receive them).

We only collect the minimum information necessary and will never use your data for purposes unrelated to your enquiry or care.

Lawful Basis for Processing

We process your data under one or more of the following lawful bases:
• Contract: to provide the services you have requested.
• Consent: where you have agreed for us to contact you or send you updates.
• Legitimate interest: to maintain professional records and ensure service quality.
• Legal obligation: to comply with professional, insurance, or regulatory requirements.

How We Store and Protect Your Data

Your personal information is stored securely and treated with the strictest confidentiality.
We use appropriate physical, electronic, and managerial measures to prevent unauthorised access, loss, or misuse of your data.
Session notes are stored separately from contact information and are accessible only by Karen McKeever.
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, in line with professional guidelines.

Sharing Your Information

We will never sell, rent, or trade your personal information.
Your data may be shared only in the following limited circumstances:
• With professional supervisors (where relevant), in anonymised form for quality assurance.
• When legally required to do so (for example, by a court order or safeguarding concern).
Otherwise, your information remains strictly confidential.

Your Rights

Under UK data protection law, you have the right to:
• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your personal data (where applicable).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

For more information on your rights, visit www.ico.org.uk.

Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and understand how visitors use the site.
Cookies are small text files placed on your device. You can control or delete cookies at any time through your browser settings.
We may also use basic analytics tools to monitor website traffic — this data is anonymised and cannot be used to identify you.

 

Updates to This Policy
This Privacy Policy may be updated occasionally to reflect legal, technical, or service changes.
The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

    Karen@alifeinspired.co.uk
   +44 (0)7740 634779